Restaurant Audit
Getting a feel for your restaurant: An Exploration and overview of your establishment.
Free 60-90 minute meeting
-
Meet with ownership and/or Leadership
-
Getting to know each other
-
What are your needs
-
What are my credentials and how can I help
-
Q&A
-
Deliverable: 2-week audit Proposal
Wayfinding
Evaluating the customer's journey from beginning to end. The parking lot, through the restaurant, and back to the parking lot.
Revenue Review
-
Actual vs. Capacity
-
Menu pricing audit
-
Tracking and planning
-
Revenue streams
-
Customer counts
P&L Review
-
Where is the money being spent
-
Opportunities to save with sacrificing
-
Expenses as a percent of sales
Proposal to put audit into action
-
Audit Summary
-
Plan of Action
-
Timeline
-
Expectations of the operation
-
Expectations of the consultant
-
Deliverables outlined
2-week comprehensive Audit
Should you accept the proposal, your 2-week audit will begin and consist of the following:
Facility Audit
Evaluating the physical condition of the space:
-
Dining and public areas
-
Bar space
-
Kitchen and equipment
-
Cleanliness and practices
-
Maintenance schedules
-
internal​
-
outsourced
-
​
Marketing
Explore potential differences between your brand identity and the customers perception.
How do your core values, your niche and your unique attributes shape your identity.
-
Reviews audit
-
Web presence
-
Social Media review
-
Branding
-
4-walls marketing
Foundations
Evaluating fundamental practices that establish operational success:
-
Vision and goals
-
Organizational chart and roles
-
Key relationships (vendors, banks, bookkeeping, technology, marketing...
-
Internal communication and meeting rhythms
-
Processes
-
Human resources​
-
Training
-
Daily procedures
-
Documentation and checklists
-
Prime cost controls
-
Food and Alcohol preparation
-